FedEx Kinko's Frequently Asked Questions

Have a question about services and products at FedEx Kinko's Office and Print Centers? We may have the answers for you right here. We've collected some of the questions customers like you ask the most.

• When did FedEx Corporation acquire Kinko's?
• How many FedEx Kinko's are there globally?
• What services does FedEx Kinko's offer ?

• When did FedEx Corporation acquire Kinko's?
• How long have Kinko's and FedEx been working together?
• Why did FedEx rename Kinko's?
• What does the icon represent?
• How does FedEx Kinko's fit in the overall FedEx strategy?
• How many FedEx Kinko's are there globally?
• How many FedEx Kinko's team members are there?
• Is FedEx the only shipping company represented at FedEx Kinko's Office and Print Centers?
• What services does FedEx Kinko's offer ?
• Where is the headquarters for FedEx Kinko's located?
• How do FedEx Kinko's Office and Print Centers differ from UPS Stores?

The acquisition was announced on December 30, 2003, and officially closed on February 12, 2004.

FedEx and Kinko's have had an alliance since 1988. Prior to the acquisition, FedEx employees worked at FedEx Ship Sites located in more than 130 Kinko's locations.

This brand leverages the historical strengths of both companies while powerfully redefining the future of the business services marketplace.

• Customers view the Kinko's brand as a truly unique, "go-to" resource for business solutions and a magnet for small- and medium-size businesses.
• The FedEx brand is viewed as a global, full-service transportation leader.
• Together, these brands communicate values of customer service, efficiency, reliability and innovation.

The colorful icon, also known as our "beacon," represents the availability of three kinds of FedEx services available at these locations — orange for the time-definite global express shipping services, green for the day-definite ground shipping services, and blue for the new retail business service centers. At the heart of the icon, where the three colors converge, is purple, which symbolizes the can-do spirit shared by all FedEx companies.

FedEx Kinko's Office and Print Services fit the FedEx growth strategy in a number of ways:

• FedEx shipping services are available at more than 1,500 FedEx Kinko's locations globally.
• FedEx Kinko's increases customer access to FedEx day-definite ground services through the 1,300-plus locations in the U.S.
• FedEx Kinko's Office and Print Centers are magnets for small businesses, a key market for growth.
• FedEx Kinko's expands the FedEx convenience network internationally.
• FedEx Kinko's has presence in 10 global markets.
• FedEx plans to expand the number of international centers.

There are currently 1,500 FedEx Kinko's locations globally. More than 400 centers are open 24 hours a day, seven days a week.

There are more than 20,000 FedEx Kinko's team members globally, which help make up the FedEx family of over 240,000 employees and contractors.

FedEx and USPS are the only shipping companies represented at FedEx Kinko's locations, and there are no plans to expand that list.

FedEx Kinko's is a "one-stop" resource offering the industry's broadest range of business services including:

• Full range of ground and express shipping services, including international express services
• Copying and digital printing services
• High-speed Internet access and computer usage
• WiFi (wireless fidelity) services
• Videoconferencing
• Signs and graphics
• Photo services

Dallas, Texas

FedEx Kinko's is evolving into a full-service business solutions center that is unmatched in the industry.

• More staff to help customers with greater range of services.
• Company-owned, digitally connected locations with a seamless exchange of information and services.
• The only brand that offers customers 24-hour, seven days per week walk-in access to a full range of office and shipping services in more than 400 centers.